Responsible Gaming Policy
1. Principles of Responsible Gaming
Online skill-based games such as Rummy and Teen Patti are designed for competitive recreational enjoyment. When participating in games involving monetary stakes, always adhere to the following core golden rules:
- Budget Only Discretionary Funds: Never play with funds allocated for essential household needs, rent, groceries, loans, or medical expenses.
- Establish Loss and Deposit Limits: Decide in advance the maximum sum you are prepared to lose in a single day or week, and stop playing immediately once that ceiling is reached.
- Set a Time Limit: Track the time spent gaming. Avoid long marathon sessions that disrupt your family life, work, or sleep routines.
- Do Not Chase Losses: Attempting to recover lost funds by escalating bets or playing higher-stake tables is the most common cause of financial distress. Accept losses calmly and walk away.
- Never Play Under Emotional Stress: Avoid playing when stressed, depressed, or impaired. Clear decision-making is essential in skill gaming.
2. Self-Assessment: Identifying Problem Gaming
Ask yourself these questions honestly to evaluate your gaming habits:
- Have you ever spent more money or time playing than you originally intended?
- Do you feel anxious, irritable, or agitated when trying to stop or cut down on gaming?
- Have you borrowed money, sold possessions, or used credit cards to fund gaming accounts?
- Have you lied to family members or friends to conceal the extent of your gaming activity?
- Do you view gaming as a reliable way to generate income or resolve debts?
If you answered "Yes" to two or more of these questions, you may be experiencing problematic gaming patterns. We urge you to take immediate preventative measures.
3. Player Protection Tools & Self-Exclusion
Most reputable gaming applications provide built-in protective features. We strongly encourage players to utilize:
- Daily/Weekly Deposit Ceilings: Contact the app's in-app customer support desk to impose strict deposit limits on your account.
- Temporary Cool-Off Periods: Request a voluntary temporary suspension of your account for 7, 30, or 90 days.
- Permanent Self-Exclusion: Request permanent deletion of your phone number and user credentials to eliminate access to the platform.
4. Strict 18+ Age Verification
Participation in any real-money game by persons under 18 years of age is strictly illegal under Indian law. We recommend that parents utilize device-level content controls (such as Google Family Link or iOS Parental Controls) to restrict minors from installing unauthorized APKs.
5. Getting Help & Support Resources
If you or someone you care about is struggling with compulsive gaming habits, confidential assistance is available:
- KIRAN Mental Health Rehabilitation Helpline: 1800-599-0019 (Govt. of India, 24/7 Toll-Free)
- National Tele Mental Health Programme (Tele-MANAS): 14416 (Toll-Free, Multi-lingual)
- NIMHANS Centre for Well-Being (SHUT Clinic): Specialized behavioral addiction consultation.